About
Scheduling shouldn't be a Sunday evening job
UpPlan is made by LAP Solutions, a company from the Netherlands.
Why UpPlan exists
In many businesses the rota is still made in a spreadsheet, with availability scattered over a group chat, loose messages and whatever someone shouted on the floor. Whoever makes the rota loses hours every week to puzzling, checking back and correcting. And then it only starts: who worked what, what goes to the bookkeeper?
Most of that work isn't judgement but checking: can this person then, do they have the role, do they stay within their hours, does the law allow it, do the hours match the rota? That is exactly the work software does better and faster than a person. The judgement, who you want standing next to whom tonight, stays yours.
That is why UpPlan is built around a default week that sets itself up, Auto-fill that does the checks and explains what doesn't work, and a Dashboard that only shows what needs you today.
How we work on it
We build UpPlan as one coherent product rather than a collection of loose modules. Rota, team, time clock, hours, leave and surcharges use the same data, so a change in one place is right everywhere.
We choose boring, reliable technology and well-known suppliers for hosting, database, payments and email. We use AI only where it really saves time, for reading a staff list or old rotas, and never to decide who works when. Which suppliers those are, and what we do to protect data, is on the security page.
We don't promise anything the product doesn't do. If something isn't in it, such as payslips or a point-of-sale integration, we say so.
Support
Support is by email, in Dutch or English. You don't have to remember a ticket number and you won't be transferred: you explain what is going on and we look into it.
Run into something or missing a feature? Let us know at support@upplan.nl. What we hear from customers helps decide what we work on next.
